We make it easy to receive your order, and to return it to us if you're not happy with your purchase.

DELIVERY OPTIONS

• Collect at a Pick-Up Point- R60 for all order values (not available for all products)
• Standard Delivery - FREE for orders over R999, or R75 for orders less than R999
• Expedited Delivery - R100 for all order values

Lead times are as follows:

• Collection and Standard Delivery - 2 - 4 working days to main centres (Cape Town, Johannesburg, Pretoria) or 5 – 7 working days to regional & outlying areas
• Expedited Delivery - 2 – 3 working days to main centres (Cape Town, Johannesburg, Pretoria) or 3 – 5 working days to regional & outlying areas

RETURN OPTIONS

If you are unhappy with your purchase for any reasons, you can log a return online and we will arrange collection with our couriers. Please Contact Us if you need assistance processing a return.

Please note that certain items are not eligible for returns, including underwear, swimwear & jewellery for pierced ears.

For more detailed information, please refer to our delivery & returns pages.

 

You can pay for your goods in a number of ways, including:

• Credit or Debit Card - Use your Visa or Master card to make secure payments.
• Instant EFT - Pay by transferring funds directly from your bank account into ours.
• Instalments via PayJustNow - Pay for your purchase with 3 equal interest-free instalments.
• Mobicred - Pay for your order over 12 months with a Mobicred account.

Please Note:

• Many of our payment options are processed by Pay U (southafrica.payu.com) - you will be redirected to their website to process your payment & then brought back to our site when payment is complete.
• We will never store your credit card details.
• All payments are safe and secure.
• Where relevant, our payment process includes 3D Secure which provides an extra authentication step during the online payment process which further ensures your shopping experience with us is safe and secure.

For more information, please refer to our Payment Information page, or  Contact Us.